Return Policy

Return Policy

We want you to be completely satisfied with your purchase from Fashionpy. If you're not happy with your order, we offer a 14-day return policy.

14-Day Returns

You have 14 days from the date of delivery to return your items for a full refund or exchange. Items must be unused, unwashed, and in their original condition with all tags attached.

How to Return

To initiate a return, please contact our customer service team with your order number. We'll provide you with return instructions and a return shipping label if applicable.

Refunds

Once we receive and inspect your returned items, we'll process your refund within 5-7 business days. The refund will be issued to your original payment method.

Exchanges

If you'd like to exchange an item for a different size or color, please contact us and we'll be happy to assist you.

Contact Us

If you have any questions about returns, please don't hesitate to reach out to our customer service team.